Freezing Pipes: Provided the home is heated at a normal level, pipes should not freeze at temperatures above 25 degrees Fahrenheit. Heat should be set at 65 degrees if you are away during winter months and it is advisable to open cabinets, let water drip, and cover exterior faucets. Please take these same precautions if the temperature drops below 25 degrees.

Garage doors should be kept closed as much as possible to protect plumbing lines, which may run through this area.

In unusually frigid weather, or if you will be gone more than a day or two, open cabinet doors to allow warm air to circulate around pipes.

If your pipes should freeze, turn your water off. When pipes freeze, they usually burst. If pipes should thaw while the water is on, an enormous amount of damage to your home may result.

An ordinary hair dryer can be used to thaw pipes that are frozen. Never use an open flame. Should you have a broken pipe as a result of a freeze, please contact your insurance carrier, as this is non-warrantable.

It is a good idea to disconnect all outside water hoses after each use but especially during freezing weather as a small amount of water is held in the spigot and may freeze and cause the pipe to burst.

Aerators: Even though your plumbing lines have been flushed out to remove dirt and foreign matter, there are usually small amounts of minerals that enter the line. Aerators on the faucets strain much of these minerals from your water. Aerators may need to be removed and cleaned from time to time.

Fiberglass Tubs/Showers: Do not use abrasives to clean tubs and showers. Use non-abrasive cleaners designed for fiberglass.

Care and Cleaning: Follow manufacturer’s directions for cleaning fixtures. A non-abrasive or liquid detergent is usually recommended.

Porcelain: A sharp blow from a heavy object can damage porcelain enamel. It can also be scratched. If paint is splattered onto the porcelain enamel surfaces during redecorating, it should be wiped up immediately. If some spots have dried before being noticed, use a recommended solvent.

Stainless Steel: Stainless steel sinks should be cleaned with soap and water to preserve their luster. Do not use abrasive cleaners; these will damage the finish.

An occasional cleaning with a good stainless steel cleaner will enhance the finish. Care should be taken to avoid leaving produce on a stainless steel surface, since prolonged contact with produce can stain the finish.

Fixtures: Clean plumbing fixtures with a soft sponge and soapy water, and then polish with a soft dry cloth. Drying with a soft cloth or towel will prevent water spots.

When cleaning your toilet, wash with mild, soapy water, rinse thoroughly with clear water and dry with a soft cloth. Avoid detergents, disinfectants, or cleaning products in aerosol cans. Never use abrasive scouring powders or abrasive pads on your toilet seat. Some bathroom chemicals and cosmetics may damage the seat’s finish.

Do not use in-tank cleaners. Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This damage can cause leakage and property damage.

Toilet Seat Cover: Do not stand on the toilet seat cover. It is not designed for this purpose and may crack.

Tank Care: Similarly, avoid exposing the toilet to blows from sharp or heavy objects; this can cause chipping or cracking. Avoid abnormal pressures against the sides of the tank. It is possible to crack the tank at the points where it is attached to the bowl.

Use of “in tank” cleaners containing calcium hypochlorite (chlorine) will damage parts in the tank.

Low Pressure: It will occasionally be necessary to remove and clean the aerators on faucets to allow proper flow of water; normally, every three to four months is sufficient.

Plumbing Leaks: If a major plumbing leak occurs, the first step is to turn off the supply of water to the area involved. This may mean shutting off the water to the entire home. Then contact the plumbing contractor listed on the emergency phone list provided on the contact page in your Homeowner Packet, which was provided to you during your final walk-though or located on the sticker on your water heater.

If the carpet has become soaked, pull up the carpet from the tack strip and remove the wet portion of the pad. Use an oscillating fan to dry the carpet. Arrange the carpet to allow air to circulate around and through it.

Running Toilet: Check the chain on the flush handle. If it is too tight it will prevent the rubber stopper at the bottom of the tank from sealing, resulting in running water. Also, avoid the use of in-tank cleaners. Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This damage can cause leakage and property damage.

Clogs: Many plumbing clogs are caused by improper garbage disposal use. Always use plenty of cold water when running the disposal. This applies to grease also. Supplied with a steady flow of cold water, the grease congeals and is cut up by the blades. If you use hot water, the grease remains a liquid, then cools and solidifies in the sewer line. Allow the water to run a minimum of 15 seconds after shutting off the disposal.

Clogged traps can usually be cleared with a plumber’s helper (plunger). The use of chemical agents is not recommended.

The main cause of toilet clogs are various domestic items such as paper diapers, excessive amounts of toilet paper or the wrong type of paper, sanitary supplies, Q-tips, dental floss, children’s toys, etc.

Water Heater: Carefully read manufacturer’s literature for your specific model of water heater.

Safety: The area around all water heaters should be vacuumed as needed. The top of all water heaters should never be used as a storage shelf. Do not store boxes, etc. within three feet of a water heater. Do not block outside air intakes.

Temperature: Set the water heater thermostat at the recommended setting; higher settings waste energy and may cause bodily injury. The recommended thermostat setting for normal everyday use is “normal” on gas models.

Limited Warranty

All drains and sewer lines should operate freely. Obstructions resulting from construction debris will be corrected by RSI Construction, LLC. RSI Construction, LLC will correct clogged drains that occur during the first ninety (90) days after closing. Obstructions removed during this time period, which are shown to be the result of homeowner action, will be corrected at homeowner’s expense.

Leaks: RSI Construction, LLC will repair warrantable leaks in the plumbing system. If a plumbing leak caused by a warranted item results in drywall or floor covering damage, RSI Construction, LLC will repair this. No adjustments will be made for incidental or consequential damages (wallpaper, drapes, personal belongings, etc.). Homeowner insurance should cover these items.

Cosmetic Damage: Any fixture damage noted on the Pre-settlement List will be repaired. Chips, scratches, etc., reported subsequent to the Pre-settlement List will not be repaired. Homeowner is responsible for following manufacturer’s directions for caring for fiberglass products.

Exterior Faucets: Outside faucets should be protected during periods of extreme cold. Hoses must be removed after each use. If a hose is left attached, the water that remains in the hose can freeze and expand back into the pipe, causing a break in the line. RSI Construction, LLC will repair any problems with these faucets noted on the Pre-settlement List.

Shower Doors: Clean shower glass with a window squeegee to prevent water spotting. Some glass cleaners can damage metal shower doorframe finish. Check with manufacturer for specific recommendations.